| Covered | Not Covered |
|---|---|
| Manufacturing defects (e.g., cracks from poor compaction) | Improper installation (e.g., incorrect anchoring, lack of moisture barrier) |
| Excessive color fading (>5% in 10 years under normal use) | Natural patina (gentle softening of hues over time) |
| Structural failure due to material weakness | Damage from extreme events (floods, earthquakes beyond code specs) |
Q: How do I maintain gradient rammed earth boards?
A: Maintenance is surprisingly simple. For indoor use, a occasional dusting or wipe with a damp cloth is all you need. For outdoor installations, rinse with water annually to remove dirt buildup. Avoid harsh cleaners, as they can strip the natural patina. The warranty doesn't cover damage from improper cleaning, so stick to gentle methods!
Q: Can gradient rammed earth boards be used in wet climates?
A: Yes, but they require proper installation. A moisture barrier behind the boards and adequate drainage are essential to prevent water from seeping into the structure. The warranty covers manufacturing defects, but not water damage from poor drainage, so work with a contractor experienced in rammed earth installation.
Q: What if I don't like the gradient after installation? Is that covered by warranty?
A: Warranty covers color fading beyond industry standards, but not personal preference. That's why it's important to request samples before purchasing—most manufacturers will send small gradient samples so you can see how the colors look in your space's lighting.
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